When AI Gets the Diagnosis Wrong#
Artificial intelligence is transforming medical diagnosis. Algorithms now read mammograms, flag suspicious lung nodules, predict sepsis, and triage emergency patients. Proponents promise fewer missed cancers, faster diagnoses, and reduced physician burnout. But when these systems fail—and they do—patients face a legal landscape that hasn’t caught up with the technology.
Who is liable when an AI system misses a tumor that a human radiologist might have caught? What happens when a physician overrides an AI warning that turns out to be correct? Can patients sue the algorithm’s developer, or only the doctor who relied on it? These questions are reshaping medical malpractice law as AI becomes embedded in clinical workflows.
The AI Diagnostic Landscape#
FDA Clearance: What It Does and Doesn’t Mean#
The FDA has cleared over 1,000 AI-enabled medical devices, with radiology accounting for approximately 76% (873+ devices). But FDA clearance provides less protection than many assume.
What FDA Clearance Means:
- Device is substantially equivalent to a legally marketed predicate device
- Manufacturer submitted safety and effectiveness data
- Device meets applicable regulatory requirements
What FDA Clearance Does NOT Guarantee:
- That the AI will perform correctly in your hospital’s population
- That the algorithm works equally well across all patient demographics
- That the device won’t degrade over time (algorithm drift)
- That clinical outcomes will improve
- That using the device meets the standard of care
Regulatory Pathway Reality:
- 97% of AI devices cleared via 510(k) pathway (substantial equivalence)
- Only 4 devices required rigorous premarket approval (PMA)
- Most devices are software-only (73.5%)
- Many lack prospective clinical validation studies
How AI Is Used in Clinical Workflow#
Understanding how AI integrates into diagnosis affects liability analysis:
Decision Support (Assist-Only):
- AI flags findings for physician review
- Physician makes final diagnostic decision
- AI acts as a “second reader” or prioritization tool
- Example: AI highlights suspicious nodules on chest CT
Autonomous/Semi-Autonomous:
- AI makes independent determinations
- May issue diagnoses without physician review in some contexts
- Example: Diabetic retinopathy screening in primary care
- Raises different liability questions
Triage and Prioritization:
- AI orders worklists by urgency
- Determines which studies physicians see first
- Can delay review of cases AI deems low-priority
- Example: Stroke detection moving CT to top of queue
Clinical Decision Support (CDS):
- AI recommends treatments or interventions
- Sepsis prediction, deterioration alerts
- May trigger automatic orders or protocols
- Example: Early warning systems for clinical decline
Physician Liability Theories#
When the Physician Follows AI—and It’s Wrong#
Traditional Liability: The physician remains the “learned intermediary” and bears responsibility for clinical decisions. If an AI system produces a false negative (misses a finding) and the physician relies on it without independent verification, the physician may be liable for:
- Failure to exercise independent clinical judgment
- Over-reliance on technology without appropriate skepticism
- Failure to recognize AI system limitations
- Negligent failure to order additional testing
Emerging Standard of Care Questions:
- Is it negligent to rely on AI without independent review?
- Does AI assistance create a duty to be more thorough, not less?
- What verification is “reasonable” given time constraints?
When the Physician Disagrees with AI—and Is Wrong#
A troubling new liability category is emerging: the liability of disagreeing with AI.
The Scenario: AI flags a lung nodule on a chest radiograph. The radiologist doesn’t see it, doesn’t mention it in the report. The nodule is cancerous. The patient’s diagnosis is delayed.
Research Findings: A 2025 study in NEJM AI surveyed 1,300 U.S. adults on radiologist liability:
- 79% found radiologist liable when they disagreed with AI (lung cancer case)
- Only 64% found liability when no AI was involved
- Juries may judge physicians more harshly for overriding AI
Implications:
- Documenting why you disagreed with AI becomes critical
- “AI said X, but I concluded Y because…” may be essential
- Creates pressure to follow AI recommendations even when uncertain
When the Physician Fails to Use Available AI#
Emerging Questions:
- Does standard of care require using available AI tools?
- Is failure to deploy AI diagnostic assistance negligent?
- Can patients claim “you should have used the AI”?
Current State:
- No clear legal duty to use AI in most jurisdictions
- But professional guidelines increasingly recommend AI
- Insurance may eventually require AI use
- Standard of care evolving rapidly
Missed Pulmonary Embolism (Illustrative)
Pattern of cases where AI flagged potential pulmonary embolism on CT angiography but radiologist dismissed the finding. Patients subsequently suffered PE-related complications. Plaintiffs alleged negligent override of AI warning. Cases typically settle confidentially; amounts estimated from comparable PE delay cases.
Delayed Breast Cancer Diagnosis (Illustrative)
Cases involving AI-assisted mammography where system failed to flag malignancy or flagged it with low confidence. Radiologist missed cancer visible in retrospect. Claims against both radiologist (malpractice) and AI vendor (product liability) for algorithm defects. Typical breast cancer delay damages in this range.
Hospital and Health System Liability#
Healthcare institutions face distinct liability exposure for AI deployment:
Procurement and Validation#
Negligent Selection:
- Choosing AI systems without adequate vetting
- Failing to verify performance claims
- Ignoring evidence of algorithm bias
- Selecting based on cost over safety
Inadequate Validation:
- Deploying AI without local validation studies
- Failing to test on institution’s patient population
- Ignoring demographic performance gaps
- Not establishing baseline performance metrics
Implementation and Integration#
Negligent Implementation:
- Poor integration with existing workflows
- Inadequate user interface design
- Failure to establish override protocols
- Insufficient alert management (alarm fatigue)
Training Failures:
- Inadequate physician training on AI limitations
- No training on when to override
- Failure to update training as AI evolves
- No competency verification
Monitoring and Maintenance#
Failure to Monitor:
- Not tracking AI performance over time
- Ignoring algorithm drift
- Missing degradation in accuracy
- No post-deployment surveillance
Update Management:
- Deploying updates without validation
- Failing to communicate changes to clinicians
- No rollback procedures for problematic updates
Sepsis Prediction System Failure (Illustrative)
Hospital deployed sepsis prediction AI that generated excessive false alarms, leading staff to ignore alerts. Patient developed septic shock after algorithm flagged risk but nurses dismissed as false positive. Claims against hospital for negligent implementation and alarm fatigue. AI vendor facing product liability claims for inadequate alert design.
AI Vendor and Developer Liability#
Product Liability Theories#
Design Defect:
- Algorithm architecture creates unreasonable risk
- Training data bias causes systematic errors
- System performs poorly on certain demographics
- User interface invites misinterpretation
Manufacturing Defect:
- Specific deployment differs from intended design
- Software bugs in production version
- Data corruption affecting performance
- Quality control failures
Failure to Warn:
- Inadequate disclosure of limitations
- Missing warnings about population-specific performance
- No guidance on when to override
- Insufficient training requirements
The Black Box Problem#
Many AI systems—particularly deep learning models—cannot explain their reasoning. This creates unique legal challenges:
Discovery Difficulties:
- Cannot reconstruct why AI made specific decision
- Training data may be proprietary
- Model weights don’t translate to human reasoning
- Version control for AI models often poor
Causation Challenges:
- Hard to prove AI “caused” the error
- Difficult to show what AI “should have” done
- Expert testimony on AI decision-making complex
- Jury comprehension of neural networks limited
Proof of Negligence:
- Standard software testing may not apply
- Statistical performance doesn’t explain individual cases
- Bias may be embedded but invisible
- “Reasonable algorithm” standard undefined
Critical Evidence Preservation
AI diagnostic errors require immediate evidence preservation. Unlike traditional malpractice, AI evidence can disappear quickly:
Request immediately:
- Screenshots or exports of AI output at time of diagnosis
- EHR audit logs showing AI interactions
- AI system version information
- Model confidence scores and probability outputs
- Any override documentation
Preserve before updates:
- AI vendors may push updates that change system behavior
- Hospital may upgrade or replace AI systems
- Historical performance data may not be retained
Send preservation letters to:
- Hospital IT and medical records
- AI vendor legal department
- Any cloud service providers hosting AI
Legal Defenses and Complicating Factors#
Comparative Negligence#
Defendants may argue patient contributed to harm:
- Patient missed follow-up appointments
- Patient failed to report symptoms
- Patient didn’t comply with treatment recommendations
- Patient’s own delay worsened outcome
Informed Consent#
Emerging Issues:
- Did patient consent to AI-assisted diagnosis?
- Were AI limitations disclosed?
- Does telehealth consent cover AI triage?
- Is specific AI consent required?
Current Practice:
- Most institutions don’t obtain specific AI consent
- General treatment consent may or may not cover AI
- Regulatory guidance still developing
- Some argue informed consent impossible for black-box AI
Assumption of Risk#
Limited applicability, but defendants may argue:
- Patient chose AI-assisted telehealth service
- Patient used AI symptom checker before seeking care
- Patient was informed of AI involvement
Practical Guidance for Patients and Families#
What to Do After Suspected AI Diagnostic Error#
- Obtain all medical records — Including imaging reports, AI outputs, pathology
- Request AI-specific documentation — Screenshots, confidence scores, version info
- Don’t delay — AI evidence can be overwritten or updated away
- Consult an attorney — Before contacting hospital or AI vendor
- Preserve your own records — Patient portal screenshots, communications
- Identify the AI system — Name, version, manufacturer
Key Evidence to Preserve#
| Evidence Type | Source | Why It Matters |
|---|---|---|
| AI output logs | Hospital IT/EHR | Shows what AI actually said |
| EHR audit trails | Medical records | Shows physician-AI interaction |
| Model version info | AI vendor | Identifies specific algorithm |
| Confidence scores | AI system | Shows AI certainty level |
| Training data demographics | AI vendor (discovery) | May reveal bias |
| Validation studies | Hospital/vendor | Shows known limitations |
| FDA submission | Public records | Claimed vs. actual performance |
| Post-market reports | FDA MAUDE database | Prior problems with same AI |
How Prior Problems Affect Your Case#
Pattern Evidence:
- Other missed diagnoses with same AI system
- FDA adverse event reports
- Academic studies showing limitations
- Known demographic bias issues
Regulatory History:
- FDA warnings or recalls
- Required labeling changes
- Post-market study requirements
- Enforcement actions
Frequently Asked Questions#
Related Resources#
- Medical AI — AI in healthcare industry overview
- Eldercare Robotics Liability — Healthcare robotics in long-term care
- Legal AI Hallucinations — AI error patterns in professional contexts
- Understanding Liability — Product liability frameworks
- Evidence Checklist — What to preserve after any injury
Harmed by AI Diagnostic Error?
If you or a family member suffered harm from a missed or delayed diagnosis involving AI technology, you may have claims against physicians, hospitals, and AI developers. Connect with attorneys experienced in medical malpractice, radiology errors, and AI software product liability.
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